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This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or interact with our services. By using this website, you agree to the practices described below.

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Information We Collect

We may collect personal information that you voluntarily provide when you contact us, make an enquiry, submit a form or subscribe to our newsletter. This may include your name, email address, phone number, event details and any other information you choose to share.
We also automatically collect technical data such as your IP address, browser type, device information and pages visited, in order to improve our website and ensure its proper functioning.

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How We Use Your Information

We use your personal data to respond to enquiries, provide services, process orders or bookings, manage customer communication and improve your overall experience on our website.
If you subscribe to our mailing list, we may send you updates, news or promotional content. You can unsubscribe at any time.

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Legal Basis for Processing

We process your personal data based on your consent, our legitimate business interests, and, when applicable, the performance of a contract or pre-contractual steps taken at your request.

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How We Store and Protect Your Data

We are committed to keeping your information secure. Personal data is stored using secure systems and is only accessible to authorised personnel.
We take reasonable technical and organisational measures to prevent unauthorised access, disclosure, alteration or loss of your information.

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Sharing Your Information

We do not sell or trade your personal data.
Your information may be shared with trusted third-party providers only when necessary for operating our website, processing your enquiry or delivering our services (for example: website hosting, email newsletter platforms or payment processors).
These providers are required to keep your data confidential and secure.

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Cookies

Our website may use cookies and similar technologies to enhance your browsing experience, analyse website traffic and personalise content.
You may adjust your browser settings to refuse cookies, though this may affect some website functionality.

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Your Rights

Under GDPR and applicable data protection laws, you have the right to:

• access your personal data

• request correction or deletion

• withdraw consent at any time

• object to processing

• request data portability

To exercise any of these rights, please contact us using the details below.

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Contact Us

If you have questions about this Privacy Policy or wish to request access, updates or deletion of your data, you can contact us at:
Email: info@natalythepastrylab.co.uk

Phone: 07704 013835

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Updates to This Policy

We may update this Privacy Policy from time to time in order to reflect changes in our practices or legal requirements.
The most recent version will always be published on this page, with the updated date.